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Schillerplatz 1 | 3100 St. Pölten | Tel: +43 (0)2742 / 70700 | <This e-mail address is protected against spam bots, you have to activate JavaScript in your browser to see it.>
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Guest-Information

Guest-Information

Welcome at Hotel Metropol!


Banks/ATM machines:  You will find many banks and ATM machines close to the hotel. If you need directions, please ask at the reception.

Car parking: You can park your car at our garage for a fee of EUR 10.00 for 24 hours. For larger groups we offer 3 bus parking places.

Check-in/Check-out: Our rooms are available on the arrival day at 2:30 p.m. 
On the day of your departure, we kindly ask you to return your key until 11:00 a.m. Your luggage can be stored safely at the reception.

Contract: The Hotel Metropol “Geschäftsbedingungen“ – General terms and conditions – apply and are valid for reservations. 

Copy Service: Please contact the reception staff.
Copy black/white: € 0,40 per page, copy color: € 0,80 per page

Environmental protection: The protection of our environment and sustainability are very important issues to us. High quality standards, the safety of our products and the efficient use of natural resources are important foundations for development of our operations. 
Please help us to protect the environment! If you want to use your towel again, we kindly ask you to hang it up again. If you want to change your towel, please leave it on the floor. 
When leaving your room, we ask you to turn off the lights in order to save energy.

Guided City Tour: Would you like to learn more about St. Pölten? You get more information about the history of the city at a guided walking tour through the city and the government district of St. Pölten. Please let the reception know when you would like to be picked up at the hotel. Price on request.

Internet: At all rooms, the lobby, the restaurant and the bar, the hotel provides WLAN for free. You don’t need an access code or password. The WLAN is open.

Ironing Service: Please contact the reception.

Laundry Service: On request, we will gladly take care of cleaning your laundry (except: hand wash / wool / angora / silk). Please note that it can take up to 48 hours until you´ll receive your cleaned laundry. For prices please ask at the reception.

Medical Assistance:
Hospital St. Pölten: +43 2742 900 40
Medical assistance: 1450
Ambulance: 144
Euro-Emergency: 112

Museums/Culture:  
Stadtmuseum (City Museum): Prandtauerstraße 2 / 3100 St. Pölten www.stadtmuseum-stpoelten.at
Landesmuseum NÖ (State Museum Lower Austria): Kulturbezirk 5 /3100 St. Pölten / www.landesmuseum.net
Landestheater: Rathausplatz 11 / 3100 St. Pölten / www.landestheater.net
Festspielhaus: Kulturbezirk 2 / 3100 St. Pölten / www.festspielhaus.at
Bühne im Hof: Julius-Raab-Promenade 37 / 3100 St. Pölten / www.bih.at
The ticket agency for  Festspielhaus, Landestheater and  Bühne im Hof is located at the Rathausplatz 19. Opening hours: Monday to Friday from 9:00 a.m. to 6:00 p.m., Saturday 9:00 a.m. to 2:00 p.m.
For more informations (opening hours, admission prices,…) please contact the hotel reception.

Meetings/Events: We dispose of six (6) well-equipped, spacious and quiet meeting/event rooms with natural daylight and air conditioning. The equipment fulfills modern meeting-standards.

Newspapers: Daily newspapers are available at our hotel lobby.
 
Payment: We accept the following credit cards: Visa, Mastercard as well as ATM-Cards.
 
Parking area: You can use our parking area by availability for € 10.00 for 24 hours. On request, bus parking is possible, too.

Pets: On request, pets are allowed at the hotel. Price: EUR 12.00/pet/day.
 
Pharmacy: Pharmacies are regularly open from 8:00 a.m. to 6:00 p.m.. For Pharmacy emergency – please contact our reception desk.

Postcards: Stamped postcards can be left for dispatch at the reception desk. You can buy postcards and stamps at tobacco shops in the city and at the Tourist Information Center St. Pölten. There are also Souvenirs of St. Pölten available (Rathausplatz 1).

Reception: Do you need an extra blanket or a further pillow? Ask our reception staff, we are always pleased to help you. 
We also organize taxi transfers, theatre tickets and much more. At the reception you will find city maps, bicycle maps and many more information about St. Pölten, Lower Austria, etc.
 
Restaurant/Bar: Our hotel doesn’t have an “À la Carte” restaurant. We recommend the restaurant „dasGOLD´s“ at our partner hotel, the Cityhotel D&C. We are pleased to make a reservation for you. For more information, please ask at the reception.
The hotel bar is open from 6:30 a.m. to 10:00 p.m.

Room Service: We offer room service from 08:00 a.m. to 9:00 p.m. Surcharge for room service: EUR 5.00 per order.

Safe: Each room is equipped with a private safe. 
 
Safety tips: Please don’t leave your luggage or your personal belongings without attendance. Lock your valuables in the private safe and keep your room key always with you. 

Shoe shine machine: A shoe polishing machine can be found on the 2nd and 3rd floor near the elevators.
 
Shopping: At the inner-city of St. Pölten, a pedestrian zone with many shops, stores and coffee-shops invites to strolling and shopping. In the North of St. Pölten, a big shopping mall called “Traisenpark” is situated, in the South of the city, the “Center Süd” with many different shops can be found.

Smoking:  The Hotel Metropol is a non-smoking hotel. At all areas of the hotel, smoking is strictly forbidden!
Please note: If the fire brigade is alarmed in case of smoking or damaging of a smoke detector, we have to charge the costs to you (about EUR 450.00). For smoking in the room, an additional charge of EUR 50.00 has to be paid.

Television: Each room has cable-TV. 

Toilet articles: You’ve forgot your toothbrush? At our boutique at the reception you will find a small selection of toiletries.

Wake-up Service: Please let the reception know when you like to get your wake-up call. 
 
 
TV Channels
1ORF 1 HD27Tele 5
2ORF 2 HD28EuroSport
3ORF2 NÖ29Sport 1
4ORF III30GO TV
5ATV31VIVA Austria
6PULS 432Deluxe Music
7ServusTV33D.MAX
8SIXX34SUPER RTL
9DAS ERSTE35NICK/ CC Aut
10ZDF36KIKA
11ZDF Kultur37CNN     Int.
12ZDF Info38BBC    World
13ZDF Neo39CNBC
14BR Fernsehen40Bloomberg
15SWR41France 24
16WDR42TV 5  MONDE 
17N-TV43AL JAZEERA
18Euro-News44AL JAZEERA Engl.
193 SAT45RUSSIA Today
20SAT 146CCTV News
21RTL47CCTV 9 Docu
22RTL 248MONTANGE TV 
23RTL NITRO49CUBAVISION  Int.
24Pro Sieben50REDERECORD
25Kabel 151ARIRANG  TV
26VOX52NHK WORLD TV
Radio-Channels
1004FM 41008Ö2 
1005Ö11015Ö3 

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