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Schillerplatz 1 | 3100 St. Pölten | Tel: +43 (0)2742 / 70700 | <This e-mail address is protected against spam bots, you have to activate JavaScript in your browser to see it.>
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Guest-Information

Guest-Information

Welcome at Hotel Metropol!

Welcome to Hotel Metropol!
Check-in / Check-out: Our rooms are available from 14:30 on the day of arrival.
On the day of departure, we kindly ask you to return your room key at the reception by 11:00. Secure luggage storage is available.
 
Pharmacies: Pharmacies are generally open from 08:00 to 18:00. If you need assistance after 18:00, our reception team will be happy to help.
 
ATM / Cash machines: There are numerous banks and ATMs in the immediate vicinity of the hotel. Our reception team will be happy to assist you.
 
Payment:  We accept the following payment methods: cash, Maestro, Mastercard, and Visa.
 
Ironing service: You are welcome to borrow an iron and ironing board at the reception.
 
Shopping: In the city centre of St. Pölten you will find many shops, a pedestrian zone, and numerous cafés. In the north of the city is the Traisenpark (the largest shopping centre in the region), and in the south the Center Süd offers additional shopping opportunities.
 
Television: All rooms are equipped with a TV with cable connection.
 
Photocopying: Our reception staff will be happy to assist you.
Black & white copy: €0.40 per page
Colour copy: €0.80 per page
 
Pets: Pets are allowed on request. Fee: €18.00 per pet per day.
 
Terms and conditions: The current terms and conditions of Hotel Metropol apply.
 
Internet: Wi-Fi is available free of charge throughout the hotel (lobby, seminar rooms, and guest rooms).
Network name: MetropolGuest
Password: Metropol3100
 
Hospital / Doctor:
St. Pölten University Hospital: +43 (0) 2742 9004 0
Health advice line: 1450
Ambulance: 144
European emergency number: 112
 
Culture / Museums:
Stadtmuseum St. Pölten – Prandtauerstraße 2, 3100 St. Pölten – www.stadtmuseum-stpoelten.at
Lower Austria State Museum – Kulturbezirk 5, 3100 St. Pölten – www.landesmuseum.net
State Theatre – Rathausplatz 11, 3100 St. Pölten – www.landestheater.net
Festspielhaus St. Pölten – Kulturbezirk 2, 3100 St. Pölten – www.festspielhaus.at
Bühne im Hof – Julius-Raab-Promenade 37, 3100 St. Pölten – www.bih.at
The ticket office for the Festspielhaus, State Theatre, and Bühne im Hof is located at Rathausplatz 19.
Opening hours: Mon–Fri 09:00–18:00, Sat 09:00–14:00.
Further information is available at the reception.
 
Parking: Guests may use our underground garage (car parking) for €12.00 per 24 hours.
For tour groups, three bus parking spaces are available free of charge, subject to availability.
 
Smoking: The hotel is a non-smoking property. Smoking is not permitted in guest rooms or all public areas.
If the fire alarm is triggered due to smoking, tampering, or misuse, a fee of approximately €460.00 will be charged.
Smoking in rooms will incur a cleaning fee of €100.00.
 
Restaurant / Bar:
Our hotel does not operate an à la carte restaurant. We recommend the restaurant “dasGOLD’s” at our partner hotel, Cityhotel D&C. We are happy to make a reservation for you.
Our hotel bar is open daily from 06:30 to 22:00. On Sundays and public holidays, from 06:30 to 12:00. Outside these hours, our reception will be happy to assist you.
 
Reception: Our staff will be happy to assist you with extra pillows or blankets, as well as information, excursions, tickets, taxi bookings, and maps.
 
Safe: Each room is equipped with a personal safe.
 
Shoe cleaning: Shoe polishing machines are located on the 2nd and 3rd floors next to the elevators.
 
Seminars / Events:
We offer six modern, spacious, and quiet seminar and event rooms with natural daylight and state-of-the-art technology (projector, Wi-Fi, etc.).
Safety tips:
Opportunity makes thieves – please follow these tips:
• Do not leave luggage or valuables unattended in public areas.
• Store valuables in your room safe.
• Always keep your room key with you.
 
City tours:
Would you like to learn more about St. Pölten?
Guided city walks through the city centre and government district offer insights into the city’s history.
 
Toiletries: Forgot something? A selection of hygiene and toiletry items is available in our boutique at reception.
 
Environmental protection: Sustainability is important to us. Please help reduce energy and water consumption:
Hang up towels for reuse, place them on the floor if you would like them changed, and switch off the lights when leaving your room.
 
Laundry service: Our reception team will be happy to inform you about the nearest laundry service, located just a few minutes’ walk from the hotel.
 
Wake-up service: Please inform the reception of your desired wake-up time.
 
Newspapers: Daily newspapers are available in the hotel lobby.
 
 
TV Channels
127SIXX Austria
2ORF 2 HD28VOX
3ORF2 NÖ29VOX up
4ATV30Tele 5
5ATV II31TLC
6PULS 432Super RTL
7PULS 2433Disney Channel
8Servus TV34One Terra
9ZDF353Sat
10ZDF Neo36Al Jazeera
11ZDF Info37Anixe+
12Das Erste38ARD Test 1
13ARD Alpha39ARD Test R
14Pro 740ARTE
15Pro 7 MAXX41Bibel TV
16Kabel 1 Austria42Bayern 
17Kabel 1 Doku43Cubavision
18Sat 144DF1
19Sat 1 Gold45DYN-Sport mix
20RTL Austria46EWTN Kath. TV
21RTL 247HR-Fernsehen
22Nitro Austria48KIKA 
23Crime Time49MDR
24DMF50MDR Sachsen
25ONE
26Serien +
Radio-Programme/Radio-Channels
1001Radio10041 Live
1002Radio10051 Live digi 

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